I don’t think I can explain the way I behaved this morning – it was like an outer body experience taken over by aliens. No. Actually. I was dealing with an asshole and I turned into an asshole. I am taking accountability for my actions.
In life there are certain things that are extremely important to me my family, friends, time, and money. I want to be able to purchase things that last for a long time. I don’t need the next fang dangled and shinier gadget. I just want the ones I have to work.
Lately, I have been noticing a trend in fridges, ovens, washing machines, dryers, i-phones, all breaking down too soon.
We are always told that it is cheaper to replace it then to get it fixed.
This morning I took my i-phone (less than two years old) into the store with the plan of getting it fixed.
I should have known when the employee kept serving the men, then started to serve me, only to serve the next men that entered the store – this was not going to be my day. He quizzed me on my phone number, my account, then laughed that I was upset that I wanted my phone fixed “because all phones break in less than two years.”
I didn’t think it was funny.
He proceeded to talk down to me like a little woman with a condescending tone! He was not providing options to get my phone fixed and was only trying to sell me on an upgrade.
“It is a software malfunction and it is going to cost a lot to get it fixed. I-phones only have a one year warranty. It might be cheaper for you to do an upgrade.”
“Why do I have to pay for a software malfunction on my phone? I didn’t cause the malfunction?”
His body language changed and I could tell he did not like that I was questioning his authority.
He decided he needed to talk to my husband because my name was not on the account. I knew for a fact my name was on the account because I had it fixed two years prior so I wouldn’t have to deal with issues like – needing my husband’s permission to get my damn phone fixed!
I called my husband, he talked to him, and then I asked now that he had verified me that we could carry-on with the options for the phone.
He refused “because he was just going over the options with my husband.”
If my husband wanted me to have access to the account he would have to contact another number with customer support which he had failed to tell my husband before hanging up.
I had been in the store over an hour. I was livid. Raging.
I called him a sexist pig.
He called me a racist.
It wasn’t pretty.
I exited the store exclaiming “Utter bullshit! You are such an asshole!”
Not my finest moment.
As I hopped in the truck to drive away – he looked out the store window and was laughing at me.
I am still cooling off. None of it was funny. His behavior nor my response to his behavior. It just wasn’t funny.
I feel sick to my stomach about the events that transpired on this quiet Monday morning. I should have risen above it all. And now it is just another shitty life lesson.
All I know is I am tired. I still have a broken phone. I am ashamed of losing my temper. I will try to be a kinder, patient, and more understanding person. I will turn the other cheek. I will not lose my cool because it is just not funny.
A brief side note: I don’t think a broken phone that I spent a lot of money on should malfunction in less than two years. It’s not funny. Why are companies constantly making big-ticket products that fizzle out in less than five years? . As consumers our money is precious and we should be asking those questions instead of forking over more money for the next big thing only to have it break in another two years. Why aren’t we getting value for anything we pay for any more?
Darcie Cameron is a RYT 200 who believes Yoga is a gift that is accessible to everyone with proper modifications, a patient smile and just taking the time to breathe. One of the greatest presents you will ever unwrap is when you connect your mind, body and spirit in perfect sync with your own breath. Connect with Darcie on Facebook https://www.facebook.com/darciecameronlovesyoga